Poly Edge E Phone Expansion Module

Overview

The Poly 85W93AA is an expansion module designed specifically for Poly Edge E400 and E500 series desk phones, enhancing their functionality for users who handle high call volumes. It features 66 programmable keys arranged as 22 line keys across three pages, all displayed on a vibrant color LCD with a resolution of 480 × 854 pixels. This module provides clear visual feedback with LED indicators for each key, helping users manage calls efficiently and accurately.

Key features

• 66 programmable keys that allow quick access to multiple lines, speed dials, and features, improving call management speed
• Color LCD display with high resolution for clear and easy-to-read key labels, reducing errors during busy calls
• LED indicators on every line and page key provide immediate visual status of calls, such as active, on hold, or ringing
• Side USB port supports connection and charging of low-powered accessories like USB headsets or smartphones during long shifts
• Simple snap-in installation integrates seamlessly with Poly Edge E400 and E500 phones, minimizing setup time and learning curve
• Designed to support reception desks, call centers, and dispatch operations by reducing missed calls and speeding up call transfers

Key specs

• Compatible models: Poly Edge E400 and E500 series desk phones
• Number of programmable keys: 66 (22 line keys per page, 3 pages)
• Display: Color LCD with 480 × 854 pixel resolution
• Indicators: LED status lights on every line and page key
• USB port: Side USB port for low-powered device support and charging

Connectivity and compatibility

This expansion module connects directly to Poly Edge E400 and E500 phones, extending their line capacity and feature access without requiring additional software or complex configuration. The side USB port adds flexibility by allowing connection of USB headsets or charging of compatible devices, making it a practical addition for busy work environments.

Ideal uses and environments

The module is well suited to environments where managing multiple calls simultaneously is critical, such as reception areas, customer service centers, and dispatch operations. It helps staff handle calls more efficiently by providing clear call status and easy access to multiple lines, which reduces wait times and improves caller experience. Professionals who rely on fast call routing and accurate line monitoring will find this expansion module a valuable tool.